Settlement
The Settlement section is crucial for managing and monitoring the settlement process in the ClaPay Back Office.
It provides a comprehensive overview of all transactions, including their status and details.
To receive payments through ClaPay, you'll need to provide a few essential details.
This ensures proper configuration of your payout process and wallet management.
π° Settlement Process
βAfter collecting funds via ClaPay, you can initiate the settlement process to receive your payments. This process is composed of two main parts:
- βοΈ Configuring payout methods in the
Settlementtab - π§Ύ Submitting settlement requests in the
Make Settlementsection
These steps ensure that your payout process is correctly set up, secure, and adapted to your business preferences.
βοΈ
1. Configure Payment Methods
βBefore receiving payments, you must specify how ClaPay should pay you. This configuration takes place in the Settlement tab.
πͺ Steps:
β- Navigate to the tab Settings settlement
- Define your preferred payment methods, such as:
- π¦ Bank account
- π± Mobile money
- πͺ Cryptocurrency
These methods will be stored and displayed in a table of settlement settings.
π¦ For Bank Accountβ
Here's how to set up a bank account for payouts:


π± For Mobile Moneyβ
Here's how to set up a mobile money account for payouts:

πͺ For Cryptocurrencyβ
Here's how to set up a cryptocurrency wallet for payouts:

π Table of Payment Settings
βEach configured payment method will appear in a table where you can:
- π View details by clicking on the
***button at the end of each row

- βοΈ Edit a method if necessary

- ποΈ Delete a method that is no longer needed
This setup ensures flexibility in how you receive your funds and allows for easy management of multiple payout options.
π§Ύ 2. Submit a Settlement Request
βOnce your payment methods are configured, you can request a payout by navigating to the Make Settlement section.
π Settlement Table Overview
βIn this section, youβll see a table displaying your financial data per country, including:
- πΌ Potential Balance β the total amount available for settlement
- π Hold Balance β the amount currently on hold and not available for withdrawal
- π€ Withdrawals β past withdrawals
- π₯ Deposits β recent fund inflows
π Submitting a Request
βFor each country listed in the table, if your available balance is sufficient:
- Click the Submit button on the desired row

-
A form will appear asking for:
- π The payment method (chosen from those defined earlier)
- π² The amount you wish to settle
- π§Ύ An optional description to add context to your request

- Once completed, click the Submit button to submit the request
π Viewing Settlement Requests
βAll submitted requests are logged in the Settlement tab. This view allows you to:
- π Track the status of each request
- π View historical records of previous settlements
- π Ensure transparency and traceability of all payout operations

β By following these steps, you ensure a smooth and secure settlement workflow within the ClaPay Back Office.
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